FAQ
Frequently Asked Questions
Do you offer delivery services?
Yes! We deliver straight to your doorstep across Mauritius.
📦 Delivery: Rs 180
🏝️ Rodrigues Delivery: Depends on weight
How long will my order take to arrive?
📦 Delivery: Orders are usually delivered within 2–4 working days from the date of payment confirmation.
Delivery times may vary depending on the courier company and the day your parcel is collected. Parcels are collected from us twice a week and once picked up by the courier, delivery may take up to 3 working days.
Do you have pick-up locations?
Yes, you can collect your order from:
📍 Port Louis – Fashion Studio, Pagoda Street
📍 Rose Hill – Lucky Boutique (near Hassamal)
Do you have a physical shop?
Yes, our main shop is located in the Fashion Studio Building, Pagoda Street, Port Louis.
Are your products halal?
Yes, all our products are halal.
Do you accept returns or offer refunds?
Returns and refunds are not accepted.
How can I place an order?
Placing an order is quick and easy:
- Browse our website and add your desired items to your cart
- Proceed to checkout
- Select your preferred option: delivery or pick-up
- Choose your payment method
- After payment, send us your order number on Whatsapp along with your proof of payment to confirm your order
📱 Whatsapp: 52579090
What payment methods do you accept?
💳 Juice
💵 Cash upon pick-up
Do you sell in bulk?
Yes! We accept bulk orders for events, parties and corporate gifting.
Do you offer customized gift packaging?
🎁 Yes, we can prepare custom gift boxes, platters and party favours at an additional cost.
Still have questions?
Contact us on WhatsApp: 52579090
Do you charge VAT on your products?
All our products are VAT NIL, so the price you see is the final price with no additional VAT added.